Tenant SMS Consent Addendum

Drop-in lease language for landlords using RentalRelay. Add this section to your standard lease to obtain TCPA-compliant SMS consent before the tenant moves in.

Why this matters. Federal law (TCPA) and CTIA carrier rules require express prior consent before sending automated text messages. The cleanest way to get that consent for an existing or incoming tenant is a signed clause in the lease itself. This template gives you that language. It is not legal advice — have your attorney review before adopting.

How to use it

Copy the addendum below into your lease as a numbered section, or attach it as a separate signed page.
Fill in the bracketed placeholders before signing.
Have the tenant sign and date the section. Keep a copy.
That signature is your TCPA-compliant proof of express consent — file it with the rest of the lease.

Recommended language

Click the copy button to grab the text, paste into your lease, and edit the bracketed placeholders.

SMS Communication Consent

SECTION ___ . SMS COMMUNICATION CONSENT.

Tenant authorizes [Landlord legal name / property management company] ("Landlord") and Landlord's text-messaging service provider, RentalRelay, to send automated and non-automated text (SMS/MMS) messages to the cellular phone number Tenant provides on this lease for purposes related to the tenancy, including but not limited to:

Maintenance request acknowledgments and follow-ups
Vendor coordination and appointment reminders
Lease and property notices
Emergency communications
Rent payment reminders, receipts, and secure payment links

Tenant understands that:

Message and data rates may apply.
Message frequency varies by activity on the property.
Tenant may opt out of automated text messages at any time by replying STOP to any message from Landlord's RentalRelay number, and may obtain help by replying HELP.
Opting out of automated text messages does not affect Landlord's ability to contact Tenant by phone, email, or written notice for matters required by the lease or by law.
Consent to receive these messages is not a condition of housing; Tenant may decline by initialing the line below and Landlord will use phone, email, or written notice instead.

This consent extends to text messages from any RentalRelay number assigned to the property. Tenant may withdraw this consent at any time, in writing or by replying STOP, without penalty.

Tenant signature: ______________________________________ Date: ____________

Tenant cellular number: ______________________________________

Decline (initial here to opt out of SMS): ______

A few practical notes

If your tenant declines the SMS clause, RentalRelay still works — you just can't use the automated reminder/payment SMS paths for them. You can manually message them through the dashboard if they later text in.
If a tenant texts STOP after signing, RentalRelay automatically respects the opt-out and stops sending automated messages. Their consent record is retained for audit purposes.
For existing tenants who signed leases before adopting RentalRelay, send them a one-time SMS opt-in request through the New Message flow — they reply YES and you're in compliance.
This template is written for U.S. landlords. International tenants are subject to local laws (GDPR, PIPEDA, etc.) — consult counsel.

Disclaimer: RentalRelay LLC is not a law firm and this template is provided for informational purposes only. It is not a substitute for legal advice. Consult your attorney before incorporating into a lease. By using this template you acknowledge that compliance with TCPA, state, and federal regulations remains your responsibility as the landlord.